The Conversational Everything Masterclass is a livestream talk show covering conversational messaging topics around instant messaging apps and chatbots, such as WhatsApp Business, marketing, conversational commerce, chatbots and customer service.

During these 20 to 30-minute live interviews, we talk to Sinch Engage customers and industry experts. The focus is on real-world applications. What challenges did our guests have to overcome, how did they implement their messaging project and establish it within their company, and what specific learnings and results were they able to achieve?