Brands that love working with Sinch Engage

All you need for messaging. All in one platform.

Conversational Marketing

Cut through the noise and send personalised and targeted notifications, news, and promos directly to your audience's lock screen.

One single inbox

Work efficiently without losing track. Manage all incoming chats from the most relevant messaging apps in one inbox.

Intuitive chatbot builder

Automate tasks and save resources. Create dialogue flows that ensure a smooth handover to your agents. No coding skills needed!

Our solution

Built for professionals, by experts

We developed Sinch Engage to empower businesses of all sizes to leverage the potential of messaging apps efficiently and professionally.

Get started in under an hour and be wowed by our state-of-the-art interface and capabilities. 

  • Conversations, campaigns, and chatbot builder — all you need to engage with your customers.

  • Data protection and IT security meet the highest standards. Of course, we're GDPR-compliant!

  • The Sinch Enterprise Conversational AI Platform is recognised in the Gartner® Magic Quadrant™.

We officially partner with all relevant messaging apps

Get the most out of WhatsApp with us

We are WhatsApp specialists with many years of experience and one of the first WhatsApp Business Solution Providers.

  • Official business account / green badge for your company 

  • WhatsApp chatbots — build chat flows in seconds

  • Template support and professional tier handling

  • Import existing contacts and send bulk messages without delay

  • All features supported buttons, lists, catalogue, and more

Businessman messaging on WhatsApp
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Campaigns

Supercharge your marketing campaigns

With Campaigns, you send personalised and targeted notifications, news and promos directly to the lock screen of your users.

Create target groups to increase conversions and measure your success with in-depth analytics.

Conversations

Provide support your customers love

With Conversations, you manage all incoming chats in one inbox, reduce waiting times, lower operational costs, and improve customer satisfaction.

Increase your team's efficiency even further with automations, reply templates, analytics, and many other helpful capabilities.

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A chatbot is very helpful
Chatbot

Simplify your work with chatbots

With our intuitive drag-and-drop chatbot builder, you can create dialogue flows with a smooth transition to your agents. Using our templates, you can set up a bot in seconds. 

Your customers will get answers faster, while your service team can work more efficiently and focus on more complex issues.

MissPompadour

30% revenue with Conversational Commerce via WhatsApp

Discover how medium-sized online paint retailer MissPompadour successfully brought their retail business online with their WhatsApp service.
Women’s Best

50% faster customer service with messaging

Learn how the ecommerce brand Women's Best adopted messaging as its primary customer service channel to improve responsiveness and provide faster customer support.
BMW

60% fewer callbacks with automated WhatsApp service

Find out how BMW’s Munich branch has easily automated its service shop's customer service (#follownow) with the help of WhatsApp and a chatbot.

World-class support and expertise

Partnerships and know-how

We have decades of experience in the industry and have built relationships with all the major messaging app providers — we've got your back.

Next-level customer success

Our customer-focused team of experts is 100% committed to your success, providing 24/7 support and helping you achieve your business goals.

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Why Sinch?

60+

countries Sinchers call their home — we are serving our customers all over the world. 

150k+

happy customers worldwide — from SMBs to enterprise companies.

600bn+

customer engagements Sinch enables every year for businesses. 

57%

of requests are handled by the bot and 15,000 data points are integrated.

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60%

click-through rate on marketing messages with an open rate of over 90%.

Stylink logo

80%

automated responses and 90% recommendation rate.

BMW logo
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User

Thank you, this sounds really interesting.

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What's my best next step?

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Sinch Engage

Are you ready to try our amazing platform?

Or do you need more information?

Start now

Try Sinch Engage now!

  • Test 14 days free of charge and without commitment
  • No credit card needed
  • Check out all functionalities
  • Create your first chatbot
  • Easy setup — no IT skills necessary
  • Consulting and product demo on demand