Unlock the full potential of your Sinch Engage chatbot with Chatlayer by Sinch

Advanced integration options

Chatlayer's SaaS platform easily integrates with all major CRM, ticketing systems, knowledge base, and contact center solutions through our API. 

Best in class NLP

Chatlayer’s Natural Language Processing (NLP) allows your bot to understand and communicate with your customers in more than 100 languages across any channel. 

ChatGPT

The possibilities are endless, and now, with the newest GPT integration on Chatlayer, you can empower your bots with even more personalized responses to your users. 

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Recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

Customers already benefit from Chatlayer's advanced chatbot technology

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Best Case

How Bizbike significantly optimized their customer service, reduced costs and increased NPS

Check out how Bizbike fully automated its customer service and automated 30% of all interventions managed end-to-end by implementing a Chatlayer by Sinch bot.

Download the Success Story
Chatlayer AI

Scale your conversations and boost your customer experience with AI

With Chatlayer's unique features like in-house NLP, no-coding platform, and multilingual bots, take your automation to the next level with AI - regardless of the channel or language. Elevate your business's conversational AI effortlessly.

  • Data protection and IT security meet the highest standards. Chatlayer is ISO 27001 certified and of course GDPR-compliant.

 

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Multilingual & leading NLP

Chatlayer’s Natural Language Processing (NLP) allows your bot to understand and communicate smoothly with your customers in more than 100 languages across any channel. 

To ensure that our NLP continues to perform as best or even better, we’ve benchmarked our platform against one of the most well-known AI players in the market.

The results will surprise you! Check them out below.

Download the NLP benchmark report
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Sinch Engage Chatbot Templates Chatlayer

Launch Your Bot in Minutes with Ready-to-Use Templates

Discover hundreds of pre-built intents and database of fully built-out templates for free. They're ready-to-use, so you can kickstart your conversational project — no need to build a bot from scratch!

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FAQ Chatbot
Industry Templates
Conversational Commerce
Lead Generation
NPS & Feedback 
Build your first chatbot for free!

Pick the integration you want

Chatlayer's SaaS platform easily integrates with all major CRM, ticketing systems, knowledge base, and contact center solutions through our API. 

Choose the integration that fits your company and integrate your bot with modern software stacks in just a few clicks.

Check out integrations
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Choose the integration that fits your company

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Smart Analytics

Chatlayer by Sinch provides analytics directly on the platform.

Individual bot messages can be fully analyzed and Chatlayer’s dashboard features allow administrators to inspect the overall health of a particular bot. 

More about analytics

ChatGPT

Make your chatbot next-generation!

ChatGPT has brought conversational AI to the masses and made it fun and user-friendly. It’s one of the best text-based bot experiences ever created that really showcases the potential of AI-based chatbots to everyone.  

The possibilities are endless, and now, with the newest GPT integration on Chatlayer, you can empower your bots with even more personalized responses to your users. 

More about ChatGPT
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Conversational AI Playbook
Best Starting Kit

The Conversational AI Playbook

Insights into successful Conversational AI omni-channel bots from diverse industries — all-in-one!

The relevance of Conversational AI
5 quick benefits of using smart AI Chatbots
Possibilities of Conversational AI via all relevant channels without more effort
Conversational AI in action: several success stories from different industries with KPIs and ROI
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Join our Partner's program

Let's team up!

Get the most out of our tools thanks to our network of trusted partners.

Together, we deliver valuable end-to-end business solutions and unlock the full potential of chat & voice bots. 

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Become a Partner
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Try Sinch Engage with Chatlayer!

  • Test 14 days free of charge and without commitment
  • No credit card needed
  • Check out all functionalities
  • Create your first chatbot
  • Easy setup — no IT skills necessary
  • Consulting and demo on demand 
Start now
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