Sinch Engage Chatbot

Build your chatbot in less than 10 minutes

Save your business time and resources with our intuitive, drag-and-drop chatbot builder. Automate simple FAQs, but also advanced conversation flows. Combine the power of human + chatbot technology, to offer a truly exceptional experience.

Create your first chatbot!

Get your demo

Join the growing list of successful Sinch Engage Chatbot customers

Automate your success, decrease workload, and reduce complexity

Easy-to-use chatbot

Take off with easy automation! With our intuitive drag-and-drop chatbot builder, you can become an expert without any coding skills.

Multi-Messenger

Be it WhatsApp, Messenger from Meta, or any other messaging app — create your chatbot once and use it on all channels.

Uplift your bot with AI

Connect your bot with knowledge bases, CRM or other third party providers. The included GPT integration makes your daily work even easier.

No matter in which messaging channel you want to use chatbots — they work everywhere

One Platform, Many Use Cases

Marketing

Easily automate your marketing campaigns and lead your prospects with smoothe conversation flows to optimize the customer journey.

Integrate your shop system, product catalogs and CRM to send automated messages 24/7 directly to the lock screen of your target groups. Engage with your audience in real-time, personalize your messaging, and build stronger relationships than ever before.
Commerce

Create your marketing messages with just a few clicks or use the GPT integration to let AI support you here.

Use variables for personalization, add multimedia content such as images, videos, files, and related links to send engaging content that drives sales or fills your lead pipeline — whether scheduled or in real-time.

Integrate your shop system, product catalogs and CRM to send automated messages 24/7 for order confirmation, delivery status, shopping cart reminder, and back in stock notifications.
Customer Service

Be available for your customers 24/7 and answer FAQ automatically. Collect customer information, such as contact data, preferences, or service reason, to provide your team with all the information they need.
Appointments

Connect your chatbot to your CRM system and provide automatic appointment bookings and reminders to your prospects. Don't miss out on leads!
Data privacy

As a company, you're always on the safe side. Request automated consent for data processing and contact to ensure that you always communicate in compliance with GDPR.
Recruiting

Collect all required data and documents with the help of a chatbot to pre-qualify more efficiently. Use automatic reminders to continue the application process or to remind you of upcoming appointments.
Feedback and NPS

The journey doesn't end with the sale - automated follow up messages to strengthen the relationship and increase customer satisfaction (CSAT).

Send surveys to review the customer journey, ask for reviews for your products and services to collect valuable information for ongoing optimizations.