NLP BENCHMARK REPORT

Taking AI beyond ChatGPT

Sinch Chatlayer: Best in class AI NLP

ChatGPT might have brought AI to the masses, but AI can be so much more than that - especially for businesses! 
To ensure that our NLP continues to perform on or exceeding par, we’ve benchmarked it against one of the most well-known AI players in the market such as IBM Watson, Microsoft LUIS and Google DialogFlow.
The goal of this benchmark was to assess intent classification accuracy in English, Portuguese, Spanish, French, and Dutch.
Do you want to know more which dataset we used for the testing and what were the results of this benchmarking?

Recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

CUSTOMERS ALREADY BENEFIT FROM OUR ADVANCED AI & CHATBOT TECHNOLOGY


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Unlock the full potential of chatbots with Chatlayer by Sinch


Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and e-mail to help businesses deliver unified, personalized experiences that truly revolve around their customers, no matter the channels they use — with a single partner.
Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service.
Connect your Sinch Engage chatbot easily and seamlessly with Sinch's advanced chatbot technology Chatlayer. Whether you're a small business or a large enterprise, with Sinch Engage + Chatlayer, you can supercharge your conversational capabilities and take your customer conversations to the next level. 

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