This website uses cookies that are necessary to deliver an enjoyable experience and ensure
its correct functionality and cannot be turned off. Optional cookies are used to improve the page with analytics, by
clicking “Yes, I accept” you consent to this use of cookies. Learn more
Challenges high costs for call center and delayed communication processes
Concept and implementationautomated tracking system provides real-time vehicle service status, which customers can request 24/7 via WhatsApp
Success und KPIs3,800 requests per month, 80% automated responses, 90% recommendation rate
We are the Messenger Communication Experts!
Our innovative platform and grounded expertise allow businesses to offer professional customer service through messaging.
Sinch Engage is one of the pioneering companies in professional messenger services and is currently the leading Software-as-a-Service provider for messenger communication. With our products you can easily and securely use the most popular global messaging apps: WhatsApp, Facebook Messenger, Apple Business Chat, Telegram and Viber.
